TERMS AND CONDITIONS OF SALE


Starlink Equipment Rental Service Terms and Conditions

  1. Rental Agreement
    By renting Starlink equipment from us, you agree to the following terms and conditions:
  2. Equipment Rental
    • Standard Set: The Starlink standard set includes the dish antenna, Wi-Fi router, cable, and Pelican Travel Case.
    • Add-ons: Additional items such as the inverter, Wi-Fi mesh, Ethernet adapter, and portable backup battery are available for rent.
  3. Security Deposit
    • Standard Set: A security deposit of $650 is required for the Starlink standard set.
    • Add-ons:
      • Inverter: $150
      • Wi-Fi Mesh: $250
      • Ethernet Adapter: $75
      • Portable Backup Battery: $500
  4. Payment of Security Deposit
    • The security deposit can be provided either in cash or charged to your credit card. If charged to your credit card, the amount will be held until the equipment is returned and inspected. The deposit will be refunded or released following the return of the equipment in good condition, subject to inspection.
  5. Deposit Refund
    • The security deposit will be refunded upon return of the equipment in good condition, subject to inspection. Deductions may be made for any damages or missing items.
  6. Rental Period
    • The rental period will be specified in the rental agreement. Extensions of the rental period may be arranged subject to availability.
  7. Equipment Use
    • The equipment must be used in accordance with the provided instructions and guidelines. Any damage resulting from misuse or neglect will be the responsibility of the renter.
  8. Return of Equipment
    • Equipment must be returned by the end of the rental period. Late returns may incur additional charges.
  9. Lost or Damaged Equipment
    • The renter is responsible for the cost of repairing or replacing any lost or damaged equipment. Charges will be deducted from the security deposit or billed separately if the deposit is insufficient.
  10. Liability
    • The rental company is not liable for any indirect, incidental, or consequential damages arising from the use of the equipment.
  11. Modifications
    • Terms and conditions may be modified at the discretion of the rental company. Any changes will be communicated to the renter.
  12. Contact Information
  13. Cancellation Policy
    • Your card will be charged once your request is confirmed. If you cancel within 2 hours of acceptance, you will receive a full refund. If you cancel within 48 hours of the rental start date, you will receive a 50% refund. Cancelling within 24 hours of the rental start date may result in a non-refundable rental. Cancellation fees are determined at the owner's discretion.
  14. Availability
    • Rental equipment is subject to availability. SPM LOGISTICS LLC cannot guarantee the availability of equipment and will notify the client if the requested equipment is unavailable. Any reservation is contingent upon confirmation of availability.
  15. Payment Terms
    • Our invoices are payable upon receipt, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, SPM LOGISTICS LLC reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. SPM LOGISTICS will be authorized to suspend any provision of services without prior warning in the event of late payment.
  16. Debt Recovery
    • If a payment is still outstanding more than sixty (60) days after the due payment date, SPM LOGISTICS LLC reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
  17. Withholding Tax
    • Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can SPM LOGISTICS LLC become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to SPM LOGISTICS LLC in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
  18. Service Obligations
    • SPM LOGISTICS LLC undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. SPM LOGISTICS LLC cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
  19. Claims
    • In order for it to be admissible, SPM LOGISTICS LLC must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
  20. Governing Law
    • All our contractual relations will be governed exclusively by United States law.

By proceeding with the rental, you acknowledge that you have read, understood, and agreed to these terms and conditions.